IT Support: How would you feel if you’re the whole network went down for an entire day? How much money would you use? How much potential business would you lose?
In the most basic terms, there is nothing in the world so utterly useless and so utterly frustrating as a computer or network system that doesn’t work. Computer or network downtime leads to increased overhead costs, lost productivity, lost customer satisfaction, and sometimes even lost revenues. This is especially true for business entities that are dependent upon Information Technology and is often exacerbated for many small and medium-sized businesses (SMBs). SMB owners and managers often find that IT problems take them away from their profit-making operations and significantly increase stress and anxiety levels because many SMBs do not have adequate IT staff.
IT support is crucial nowadays in a world that relies so heavily on modern technology, a world that can create 10 new business leads with a ‘like’ on Facebook or a generic email sent to companies on your database. External IT support is so useful in that sense, a lot of what we do here at Syn-Star starts with remote support (when we remote into your computer) meaning you don’t have to lift a finger! I mean, if you’re paying- surely that’s the way it should be? IT support can keep you from worrying the day away over things you can’t fix!
So in conclusion, the benefits of having IT support for your business are…
- Skills and expertise- Here at Computer Medic On Call, we have multiple trained technicians with over 10 years of experience. We are a trusted partner that cares about you and are more than happy to talk through all sticky IT situations, giving you peace of mind.
- Minimum downtime- We PROMISE quick response times, with callouts within 2 hours of contact. This means your business can get moving again quickly and smoothly, keeping the money coming in and customer satisfaction at a high standard!
- Better than Wikipedia- Unlike a lot of wordy web pages, our technicians and sales team will give you free advice on all software and hardware that will suit each individual business. We pride ourselves on personal services, creating systems suited for you and your line of work. It’s so much easier to understand than wordy paragraphs on a website.
2 comments. Leave new
I’d like to thank you for your explanation that computers and network downtime can also play an important role in either earning or losing one’s investment. My knowledge about this is only limited, however, I can understand how crucial it is. That’s why I’d agree that a business must have an IT support to prolong its lifespan and get its return on investment.
Very well said I totally agree with you, Every business whether small or big, needs an effective and reliable IT department. An intact IT support enables an organization or business to stay competitive and curb any potential IT costs. In addition, businesses attain higher flexibility by means of IT support, which allows them to make higher profits.