Somewhere out of the blue, ‘computer consultants’ and IT professionals the world over started calling themselves ‘managed service providers,’ or ‘MSPs’ for short. Managed Services are now offered all over the world, but what does this term mean exactly? And are all Managed Services the same?
Blogger at Small Biz Thoughts, to get his perspective on this topic.
There’s no single, neat definition for Managed Services. Here’s what you need to know:
In addition to keeping your systems up to date, a Managed Service Provider monitors your computers and alerts you when something is wrong – or about to go wrong.
In the old days, systems were checked maybe once a month to make sure everything was good and that computers were not failing. Now we have the tools that can monitor critical functions 24 hours a day, 7 days a week. This reduces the risk of unplanned downtime and system failure.
One of the key features of a Managed Service Agreement is that the maintenance of your systems is provided for a flat monthly fee.
You still pay for Adds, Moves, and Changes, but maintenance is included. If anything that was working suddenly stops working, your MSP will fix it for no additional charge. This helps make your IT budget very stable and predictable – a huge plus for small business owners!
Wondering what to look for in a Managed Service Provider? Here are a few things to consider in your search:
Computer Medic On Call is committed to bringing you the highest quality computer service available for all of your information and systems needs. Serving in Broward and West Palm Beach in Florida State for IT Support. Our experience provides us with the skills to offer a range of high quality computer services.